L'azienda centrata sull'ascolto del cliente.

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Authors : AA. VV. Topic : Business & Economics School subject : Publication date : 20/09/2013 Subscription magazine Publisher : Franco Angeli Edizioni ISBN : 9788820459550 License duration (days) :
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Book pages: 179

Reflowable Version: Yes

Description

Le metodologie da implementare per orientare le aziende all’effettivo ascolto delle esigenze del cliente. Applicazioni e risultati di buona pratica vengono esposti anche sotto forma di testimonianze e case histories, lette attraverso l’esperienza pluriennale di SCS Consulting, società specializzata in consulenze e monitoraggi per importanti clienti in una pluralità di settori.

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